Director of Business Development

Healing Body and Mind.

NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. Our hospitals use an interdisciplinary, multi-specialty approach that delivers high-quality, patient-centered care when it’s needed most.

With locations in Indiana, Michigan, Texas, and Arizona, we’re expanding access to our unique model of care across the United States. Join us and be part of a team dedicated to making a lasting difference in the lives of patients and families every day

NeuroPsychiatric Hospitals, the nation’s largest provider of innovative Behavioral Medical Healthcare, is looking for an Director of Business Development who wants to make a difference in the lives of individuals needing specialized psychiatric and medical treatment.  The Director of Business Development functions under general supervision and direction of the Chief Executive Officer and Vice President of Business Development/Marketing to plan, direct, and evaluate potential patients through a referral system, in accordance with established policy and philosophy Builds a positive relationship with business development team, internal staff, area physicians, physician office staff, hospitals, Community Mental Health Centers and Skilled Nursing Centers to market our services.  Help to educate the area discharge planners, case managers, social workers, physicians, and other appropriate referral sources for admissions into our facilities. Develops and helps execute a comprehensive sales and marketing plan. Primary point of contact for Business Development Team an internal employees, and will work closely with the Intake Clinical Team.

Benefits of joining NPH

• Competitive pay rates
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart

• Identifies candidates and potential clients.
• Creates strategic business development plan and helps implement with assistance from team.
• Collaborate closely with hospital discharge planners, social workers, case managers, physicians, management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources within a facility such as with physician, social workers, and discharge planners.
• Coordinate with clinical assessment team on referrals for admission.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
• Travel frequently within community and/or territory, scheduling meetings and in-services and developing contacts/referral sources.
• Document referral sources (CRM) within appropriate contact management system.
• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Wellsky, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking, and other professional activities.
• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities
• Performs educational in-services and luncheons to potential referral sources and community partners. These services may be provided in institutional, residential, out-patient and community settings. These settings can include, but are not limited to, facilities for acute care, rehabilitation and skilled nursing, nursing homes, residential or day care facilities, or hospitals.
• Provides recommendations as to appropriate levels of care.
• Coordinates with the Intake Department on potential referrals and the admission process.
• Educates clients, family members or significant others, referral sources, hospital personnel, external payers, and external case managers as to program benefits and services.
• Works as the internal marketing rep with the internal and external case management and social service team to provide a cost-effective discharge plan for each client.
• Develops relationships with referral sources. Educates on inpatient criteria.
• Prepares and submits activity reports, CRM, routing maps and monthly reports.
• Provides information necessary to facilitate referrals and subsequent admissions to outside sources.
• Provides outcome data to appropriate personnel within the hospital and to required physicians and their offices.Assists, as needed, with discharge planning for patients and families, determining which hospital or community resources should be included in the patients’ discharge plan, and requesting the determination of level of patient care for after care placement.
• As needed, provides family/caregiver/facility education in response to the identified needs of the patient.
• Functions as a member of a multidisciplinary case management team as needed.
• Maintains knowledge of current trends and developments in the field by reading appropriate books; journals and other literature and attending related seminars, conferences, etc.
• Maintains a professional approach with confidentiality. Assures protection and privacy of health information as attained through written, electronic or oral disclosures.
• Displays concern and initiative. Is resourceful and calm in emergencies.
• Cooperates and maintains good rapport with nursing staff, medical staff, other departments, and visitors as well as outside referral sources.
• Seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws, as well as hospital polices that apply to assigned duties.
• Complies with hospital expectations regarding ethical behavior and standards of conduct.
• Complies with federal and hospital requirements in the areas of protected health information and patient privacy.
• Understands and adheres to NPH’s compliance standards as they appear in NPH’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state and hospital regulations, laws and policies as they presently exist and as they change or are modified.
• Some duties may be re-assigned and other duties may be assigned as required in the hospital’s sole discretion. 

Education: Associates Degree in Marketing, Business Administration, Communications or a healthcare-related field required. Bachelor's degree preferred.

Experience:  Minimum of 3 years of experience in business development, marketing, or a healthcare related field required. Behavioral health marketing experience preferred. 

License: Must have and maintain a valid driver’s license, verified upon hire.